Aero-Flex® Technologies Customer Service
Shipping and Handling Information
Custom and Universal Kit orders will be sent UPS or Priority Mail through USPS. Replacement blades are sent via USPS standard mail. Free freight shipping on all orders over $50. Orders under $50 are as follows:
- Universal Kit Shipping Cost=$9.50
- Replacement Line Blades Shipping Cost= $4.50
Limited Warranty
Aero-Flex® Technologies, Inc.'s limited warranty provides to the original retail purchaser that this cutting device is free from defects in material and workmanship and Aero-Flex® Technologies, Inc. agrees to replace any defective product, free of charge, within 30 days from the date of retail purchase. Warranty does not cover normal wear and tear due to expected impact and abrasion.
This warranty is not transferable and does not cover damage resulting from other than defects in material and workmanship. This warranty does not include set up or pre-delivery service.
Any misuse from contact with sidewalks, rocks or other structures is not covered by this warranty. Installation instructions for of the cutting head and the placement of the line blades are provided on our website (www.aero-flex.com). Any damage caused by improper installation or improper maintenance is not covered by this warranty. Contact Aero-Flex Technologies, Inc. (1-888-702-1323) directly for warranty replacement details.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES. ANY IMPLIED WARRANTY OF FITNESS OR PARTICULAR PURPOSE, MERCHANTABILITY SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. AERO-FLEX TECHNOLOGIES, INC. SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow limitations on how long implied warranty last. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and but you may also have other legal rights which vary from state to state. For Safety or Technical Questions and Updates see the Safety & Instructions tab on our website or contact us at
info@aero-flex.com or via phone toll-free 888.880.AERO (2376) or locally at 803-329-3200.
Return Policy
We fully stand behind our products. See Limited Warranty information stated above.
Contact: By phone (888-880-2376) or email (info@aero-flex.com) for required return authorization number within 30 days from date of purchase.
Return is subject to a 15% restocking fee and return postage.
Upon receipt of Return Authorization Number, return product to:
Aero-Flex® Technologies, Inc.
236 Green Street
Rock Hill, SC 29730
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